Personalized AI Solutions from Experts in Healthcare and Technology
Have you ever gotten the sense that technology developers have never used their own tech? It seems like a no-brainer. But how often do we find ourselves saying, “why did they put the back button there?” or “Shouldn’t the light switch be here?”
As the next era of healthcare technology is here, it’s more important than ever for our tech to be intuitive, seamless and, quite simply, helpful. This is especially true in an industry like healthcare.
SoundLines is guided by the principle that technology should augment the delivery of care and not create an additional barrier between the provider and patient. Backed by the HealthChannels family of solutions, SoundLines delivers the power of actionable intelligence to your workforce. Practices are prepared for today and the inevitable changes of tomorrow.
As the next era of healthcare technology is here, it’s more important than ever for our tech to be intuitive, seamless and, quite simply, helpful. This is especially true in an industry like healthcare.
SoundLines is guided by the principle that technology should augment the delivery of care and not create an additional barrier between the provider and patient. Backed by the HealthChannels family of solutions, SoundLines delivers the power of actionable intelligence to your workforce. Practices are prepared for today and the inevitable changes of tomorrow.
Innovation
Driven by a shared mission to improve medical practice performance, the SoundLines team’s secure, innovative and tailored approach alleviates the weight of administrative tasks so providers can spend more quality time with their patients.
The HealthChannels family has nearly two decades of experience delivering solutions that relieve the burdens that weigh on providers, improve care team workflows, and give administrators better insight into their data. From medical scribes to care navigation and revenue cycle management, over 3,500 partners trust our team to deliver impactful solutions. As leaders in the field of workflow optimization, we ensure practices run more efficiently with improved care delivery for patients.
Experience
SoundLines brings together healthcare and technology experts to offer an unparalleled AI solution. The SoundLines platform is designed by industry veterans who developed solutions for leading cloud computing companies.
Our global technology experts combined with cutting edge discoveries from Stanford Research Institute to create the SoundLines platform. Speke represents the synthesis of clinical documentation strategies with next-generation technology. What’s more, our advisory model leverages a rich knowledge base to continuously identify improvements to your practice after implementation.
Agility
Imagine going to your local car dealership to learn they only sell one model – a beige four-door sedan. That’s not going to help if you’re in the business of hauling lumber. While others may think one-size-fits-all, we develop agile solutions that fit your unique needs.
“I am located at a remote practice and work variable hours.” “Our clinic sees both English and Spanish-speaking patients.” “I need an ambient documentation solution but also want on-site administrative support.”
We understand each practice has unique needs so we have developed our solutions with agility in mind. Our technology works across over 80 sub-specialties, and in a variety of different care environments. And our implementation process begins with an interview to determine your workflow preferences so the program can be adapted to your needs.
In today’s healthcare environment, this customization is critical. You shouldn’t adapt to your technology; your technology should adapt to you. Never has this been more true than during the COVID-19 pandemic. During this time, we have been able to quickly introduce and customize solutions to partners needing reliable documentation support so they could better focus on their patients. Whether a fully digital platform, or a hybrid mix of both digital and in-person support, we have helped care teams deliver more personalized patient care.
TeleHealth from HealthChannels
As part of the HealthChannels family, our TeleHealth programs offer a variety of real-time and asynchronous virtual solutions that meet the unique needs of care teams. From real-time TeleScribes from ScribeAmerica, to our AI-empowered documentation assistant Speke, we deliver solutions that help providers deliver more personalized patient care.
Our TeleHealth teams have completed over a million patient charts for improved accuracy and reimbursement. We work closely with providers to understand challenges, and develop impactful solutions. With a constant influx of new E & M codes and regulations, our TeleHealth services curtail the clerical duties threatening provider satisfaction and patient health outcomes.
Remote Solutions
Experience our innovative virtual programs for real-time documentation support. Reduce timely note taking and focus on patient care with a medical scribe, connected via video or audio from your mobile phone or tablet. ScribeAmerica’s remote scribes complete documentation, update notes, reduce errors and improve coding quality for accurate reimbursement. Though not in the room, your medical scribe will play a fundamental role in the delivery of better care, and returning the joy to the practice of medicine.
AI-Driven Solutions
With the increasing demand for artificial intelligence in healthcare, SoundLines has heeded the call and developed a solution that returns you back to the bedside while improving patient experience and health outcomes. Where dictation software requires you to document the patient encounter after the visit, Speke seamlessly works in the background while you carry on a natural conversation with your patients. The encounter is then input by medical scribes – also known as Care Team Assistants – to ensure robust, accurate documentation and reimbursement. The power of AI is in your hands with Speke.
Why SoundLines? Let Us Tell You
SoundLines will transform your practice with innovative AI technology and insights from the HealthChannels team of experts. Connect with us to learn more.
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