Amanda Ford

Amanda Ford

Executive Vice President of Operations

Amanda works closely with hospital partners and staffing groups across the country to deliver customized healthcare solutions at the point of care. She has worked in the medical scribe industry since 2002, beginning her career as a scribe leader and implementer. Her work has helped shape today’s modern medical scribe industry. 

Amanda has served in business development roles strategizing with partners as well as overseeing operations teams focused on standardization and execution. She has led national teams through periods of dynamic change, including expansions and acquisitions. Amanda’s experience and expertise in the healthcare industry paired with her legal training allows her to work with our partners to deliver innovative and compliant solutions across the care continuum. 

Amanda graduated from Texas Christian University with a degree in Biology and earned a JD from Texas A & M Law School, where she graduated Magna Cum Laude. She resides in the Dallas/Fort Worth area with her husband, two sons, and two stepdaughters.

Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Computer Assisted Coding
Imagine an environment where front-line physician staff are connected with cloud-based back-office coding apps, where time with patients expands rather than shrinks, where your operational tasks are managed by one company you can trust. Our Computer Assisted Coding Solution lowers costs, increases revenue and improves the efficiency of your department.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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