Who We Serve

Today’s providers are more like data entry specialists than experienced caregivers. Providers shouldn’t have to bear the burden of endless documentation that keeps them at the office, and away from their families. With Speke, providers across numerous specialties can rely on timely and accurate documentation that allows them to focus delivering personalized patient care, while still leaving on time at the end of the day.
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Think of what your inpatient care team can accomplish without the weight of data entry. Now more than ever, care teams are focused on improving documentation accuracy, increasing capacity, and reducing burnout. With Speke, inpatient care teams can run more efficiently – increasing rounding team surge capacity, eliminating post-shift documentation, and increasing daily patient encounters.
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Never has it been more important for Emergency Departments to discover ways to improve efficiency. It seems as elusive as the Fountain of Youth – how can you reduce ED costs and provider burnout at the same time? While SoundLines can’t help you get any younger, we have developed a way for your providers to enjoy documentation support while reducing costs. Speke EM pairs machine learning with medical scribes to deliver an affordable mobile tool that allows your team to work top of license.
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For nearly twenty years, HealthChannels has worked alongside healthcare leaders to introduce innovative approaches to care teams – from expanding medical scribes across multiple specialties, to adapting the scribe model for nurse teams. Today, alongside a roundtable of industry experts, SoundLines is examining how agile, user-friendly technology and machine learning can improve efficiency in emergency departments, further augment ambulatory care, and more.
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Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Artificial Intelligence
Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Scribe Services
There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

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