Who We Serve

Today’s providers are more like data entry specialists than experienced caregivers. Providers shouldn’t have to bear the burden of endless documentation that keeps them at the office, and away from their families. With Speke, providers across numerous specialties can rely on timely and accurate documentation that allows them to focus delivering personalized patient care, while still leaving on time at the end of the day.
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Think of what your inpatient care team can accomplish without the weight of data entry. Now more than ever, care teams are focused on improving documentation accuracy, increasing capacity, and reducing burnout. With Speke, inpatient care teams can run more efficiently – increasing rounding team surge capacity, eliminating post-shift documentation, and increasing daily patient encounters.
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For nearly twenty years, HealthChannels has worked alongside healthcare leaders to introduce innovative approaches to care teams – from expanding medical scribes across multiple specialties, to adapting the scribe model for nurse teams. Today, alongside a roundtable of industry experts, SoundLines is examining how agile, user-friendly technology and machine learning can improve efficiency in emergency departments, further augment ambulatory care, and more.
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Care Navigators
As healthcare business models evolve, so should care teams.

Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

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Referral Management
Referrals scheduled by navigators in the clinical setting builds long term, patient care integrity across the care continuum. With the authority, along with the provider to search for specialists in network, navigators assess their schedules, and ensure appointment compliance.

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Computer Assisted Coding
Imagine an environment where front-line physician staff are connected with cloud-based back-office coding apps, where time with patients expands rather than shrinks, where your operational tasks are managed by one company you can trust. Our Computer Assisted Coding Solution lowers costs, increases revenue and improves the efficiency of your department.

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Nurse Care Team Assistants
While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

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Revenue Cycle Management
Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

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